SM Web offers secure, permission-based web access for users of ABECAS Insight Service Management (SM) module.
With SM Web, users can achieve the key tasks of SM via an online portal that can be accessed from any Internet connection.
- Service requests can be entered quickly by service unit or by customer
- Changes and updates to the requests can be made at any time
- Proposals can be written and then converted into service units for continuing service agreements
SM Web is ideal for field service providers across many industries including utilities, waste haulers, landscape contractors, in-home service providers for appliances, etc.
