EDI Message Monitoring and Resubmission

Track every partner message and fix failures

Search inbound and outbound EDI and flat file messages by partner, transaction set, status and date, and see where each EDI transaction set stopped: parse, mapping or commit. Open the raw document and its 997, fix the cause and resubmit.

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What it does

Search message history by direction, file type, status, trading partner and transaction set
Open the raw document and its 997 acknowledgement, then resubmit an inbound document once the problem is fixed
Review the error log, and parse raw EDI text into readable segments to troubleshoot a partner's file

Network cabling in a server rack in a bright equipment room

Questions about edi message monitoring and resubmission

Straight answers, drawn from what the software does today.

What happens when a message fails?

Search message history by partner, transaction set, status and date, and see whether an EDI transaction set stopped at parse, mapping or commit. Open the raw document and its 997, fix the cause and resubmit.

Are flat file messages tracked too, or only EDI?

Both. Inbound and outbound EDI and flat file messages are searched by partner, transaction set, status and date.

How do we troubleshoot a partner's EDI file?

Review the error log, and parse raw EDI text into readable segments.