Electronic Signature Capture Keeps Workers Safer with Less Contact

Going Contactless

As we continue to learn more about how the novel coronavirus spreads and how long it survives on different surfaces, companies are looking for ways to go contactless.

How Electronic Signatures Work

We recently worked with an Argos Software customer to give them a quick way to keep their office staff safe by enabling the use of eSignatures.

This very quick project involved the use of an electronic signature capture pad.

The signature pad replaces the need for physically signing orders or receipts − so that employees do not have to exchange paperwork with truck drivers or customers picking up orders.

This mostly contactless solution can be put to work for your business right now. Electronic signature capture pads are available from most electronics resellers, ranging from just under $100 on the low end to over $400 on the high end.

Another option is to offer a customer portal or app for transactions. Depending on your needs and preferences, you could allow customers to check inventory, order, review and approve their orders, and pay online. It’s another automated and customer-friendly solution to help you grow your business.

Interested in eSignature capture, customer portals or other ways to be efficient and safe during this crisis? Contact Argos Software to see how we can help your business.

Frequently Asked Questions

What types of documents can be signed with electronic signature capture pads?

Electronic signature capture pads can handle most business documents including delivery receipts, work orders, invoices, contracts, and purchase orders. They work with any document that traditionally requires a handwritten signature for approval or acknowledgment. The pads integrate with your existing software systems to digitally capture and store signatures securely.

How do electronic signature pads integrate with existing business software systems?

Electronic signature pads typically connect via USB and integrate through APIs or software plugins with your current business management system. Most modern pads are compatible with popular software platforms and require minimal technical setup. The integration allows signatures to be automatically attached to digital documents and stored in your database for future reference.

Are electronic signatures legally valid for business transactions?

Yes, electronic signatures are legally binding in most countries under laws like the ESIGN Act in the US and eIDAS in Europe. They carry the same legal weight as handwritten signatures for most business transactions. However, certain documents like wills or real estate deeds may still require traditional signatures, so check your local regulations.

What security features protect electronic signatures from fraud or tampering?

Electronic signature systems use encryption, timestamp authentication, and audit trails to prevent tampering. Many pads capture biometric data like pressure and speed, making signatures difficult to forge. Digital certificates and secure storage ensure signature integrity, while detailed logs track when and who signed each document for accountability.

How much training do employees need to use electronic signature capture systems?

Most employees can learn electronic signature systems within minutes as they’re designed for intuitive use. Basic training covers device operation, signature verification, and troubleshooting common issues. Advanced features like document routing or integration with specific software may require additional training, but daily operations are typically straightforward and user-friendly.