4 System Updates You Can’t Afford to Ignore

Focusing on day-to-day operations is key to the success of your business. That’s a fact. Often, however, the daily grind can lead us to overlook the importance of system trends, needed updates, and time-saving upgrades for efficient management. Consider these four systems updates your company should not ignore.

1.  Online Visibility and Ordering

Do members of your sales team or customers call in regularly to check on available stock, place orders, or request proof of delivery? They shouldn’t have to, and why should they? In recent years, customers have come to rely on 24/7 access to online services, like order placement and tracking, with extreme efficiency. Web-based customer portals now provide real-time inventory availability, order management, and needs-specific report generation. As a result, companies are delivering better customer service, raising satisfaction ratings, streamlining order processing, and saving time for everyone involved. Happy customers = increased sales plus a competitive advantage over companies that cannot offer these valuable benefits.

2.  Critical IT and Security Updates

Is your IT department overwhelmed with complaints of constant systems errors, continual software slowdowns, and, most importantly, system crashes? Do you even know the strength of your firewall to protect against threats and ransomware demands? Critical updates to your IT infrastructure and security should always be addressed immediately and never ignored. Outdated software, or installs with unpatched vulnerabilities, will hurt your company more than you know. As the heart of your company, the efficient operation of your software is key to conducting daily business. Don’t risk losing sales by disregarding current issues. Assess and update your IT infrastructure ASAP for efficiency, speed, and security.

3.  Operational Efficiency Evaluation

How often do you hear from your current software providers? Not often? That’s a big red flag! Did you know that the system you purchased or updated a couple of years ago is already partially outdated? Software providers should be reaching out to clients on a regular business to evaluate system efficiency and operation as it compares to the changing economic climate and industry demands. Areas of improvement can be easily identified with regular system updates, needed upgrades, or add-on modules. Argos Software releases software updates quarterly and constantly monitors clients’ needs to ensure their businesses are operating as efficiently as possible. If you are not already using the financial and cost accounting tools at the heart of Argos, consider doing so and eliminate using a third-party accounting package. With one less software bolt-on to update and maintain integration, you’ll be better able to take advantage of the latest software updates for your business enterprise.

4.  Software and Hardware Upgrades

The world has changed: Instead of new product introductions, we all eagerly await the latest upgraded models of our phones, gaming systems, smartwatches, and even cars. Although enterprise software and hardware is not a fad ‘have to buy to be cool’ item, the same holds true for getting the latest premium set of features and functionality. If you have held off on implementing needed software upgrades or enhancing your operations with new tools to elevate your business, it’s time to think again. Regular upgrades and add-ons like electronic signature capture are a great investment and pay off faster than you think. The added benefits of Argos’ modules are worth thorough consideration.

With over 40 years of experience, Argos offers affordable, state-of-the-art, flexible software for any budget. Click here to learn more about Argos Software’s advanced solutions for 3PLs, growers, distributors, and manufacturers.

Frequently Asked Questions

How often should companies update their business software systems?

Companies should evaluate their software systems quarterly at minimum. Many software providers release updates every 3-4 months with new features, security patches, and performance improvements. Regular assessments help identify inefficiencies and ensure your systems keep pace with changing industry demands and economic conditions.

What are the main risks of delaying IT security updates?

Delaying IT security updates exposes your business to cyberattacks, ransomware, and data breaches through unpatched vulnerabilities. Outdated software creates weak points that hackers exploit, potentially leading to system crashes, data loss, financial theft, and significant business downtime that can damage customer relationships and revenue.

How can I tell if my current software provider is reliable?

A reliable software provider should contact you regularly to discuss system performance and available updates. They should offer quarterly releases, monitor your business needs, and proactively suggest improvements. If you rarely hear from your provider or haven’t received updates in years, it’s a red flag indicating poor support.

What features should modern customer portals include for better service?

Modern customer portals should offer real-time inventory visibility, online order placement and tracking, proof of delivery access, and custom report generation. These features provide 24/7 self-service capabilities that reduce phone calls to your sales team, improve customer satisfaction, and streamline order processing workflows.

When is the best time to consolidate multiple software systems?

The best time to consolidate is when you’re managing multiple third-party integrations that require constant updates and maintenance. Consolidating systems like accounting, inventory, and order management into one platform reduces complexity, eliminates integration headaches, and makes it easier to implement new features and security updates.