Argos Software held its Fall Users' Conference on
September 24-26.
Customers from the
Enterprise, Warehouse and Freight Management business areas attended
the highly successful Argos Software Fall 2007 Users’ Conference.
Workshop sessions were constructed around the theme of Business
Process Management and explored ways that ABECAS Insight can enhance
your business operations, now and in the future.
Company President Alan Thodey talked about the future of Argos
Software and the ways that the product and the company are adapting
to a changing environment. A recent survey of customers resulted in
several new strategies to increase communication with customers, and
between customers with similar interests.
A
blog where Argos Software can post news, how-to documents, tips and
tricks and other articles of interest has been published and will be
regularly updated. You can find these articles at
http://blog.abecasinsight.com.
A
forum where users can post suggestions, comments, workarounds and
questions as well as sharing their success stories has also been
established. The forum can be found at
http://forums.abecasinsight.com and all users are encouraged to
contribute to this resource to learn and share their knowledge about
the system and to be part of an active community of Argos Software
expertise.
Interactive sessions focused on exploring requirements for a future
version of the software that is currently in development under the
working title of “Version 9.” Changes to hardware and the Windows
operating system demand some changes to the software as it is today
and the new product will take advantage of additional capabilities
in the Windows environment and SQL database management to deliver
superior business results. Participants contributed their ideas
about how they would like the new software to look and function.
Several participants found these interactive sessions particularly
valuable. One attendee wrote on a feedback form: “I really enjoy and
learn more from the interactive sessions.” As Argos Software staff
gathered information about customer requirements for the new
product, customers learned more about the future of the system. “V9
looks very promising,” one customer said.
Several workshop sessions focused on new functionality available in
version 7.3, the current release version of ABECAS Insight. Training
sessions on using the Task Agent to automate routine activities were
popular with participants. Several attendees reported being eager to
try out the Task Agent to lighten the load on users. This robust new
feature has considerable potential to improve efficiency in the
administration of your business.
Feedback from participants in the conference was positive and
encouraging. One customer described feeling confident about the
software’s ability to “handle our business needs now and in future.”
Another user summed up by saying: “I like the direction I see the
company going.
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