| Dispatching |
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All freight is managed at the lowest level of decision making by a dispatcher . the shipment or load. This is referred to as a "Dispatch Object" or "DO". Orders (freight) may be entered directly as "Dispatch Objects" or as "Orders" containing multiple DOs. DOs may be rated and a freight bill created, if required. Various approaches are available to assign DOs trips. At the truck load level, the DO is used to create the trip and resources are assigned to the trip accordingly. At the LTL level, DOs can be easily selected by user defined criteria for building into a trip, including the stop sequence and routing. This results in the DOs being automatically broken into legs and allows them to be assigned to multiple sequential trips. Drivers, trucks and trailers (or carriers) are assigned to trips and are tracked through driver messages (call-ins or on-board systems). Driver or carrier settlement amounts can be entered with the trip. Various reports are available to manage and analyze DOs, trips, drivers, trucks, and trailers. Containers can be tracked from pick-up to delivery and return, including demurrage and detention charges, if applicable. |