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Supporting our support and upgrade services and consulting services with access to information on a wide variety of subjects, some peripheral to the product itself, Argos is here to ensure your success. Documentation Every module of ABECAS Insight comes with on-line help and printable documentation. Technical documentation for our industry standard development tools, like Microsoft SQL, Report Builder, etc. are also available from a variety of sources. Subscription Included in your Subscription; access to our help desk, upgrades on a quarterly or as requested basis, attendance at our Industry Application Meetings, Webinars, E-Support Updates, access to On-line Release Notes, and our Support Website. This website contains tip and tricks, answers to frequently asked questions, and downloadable video training sessions on specific subjects. E-Notification of Microsoft SQL issues Included in our Subscription service, we provide you with the latest information on known support issues for your operating environment. We keep track of the latest Microsoft SQL patches, and advise you on how these SQL Updates will affect your operations. On-Line Release Notes Each Quarter, we release an updated version of ABECAS Insight which contains the latest additions and capabilities of the software. These changes represent your Subscription dollars hard at work! But we also know its important to our customers to understand the changes and enhancements that they will be receiving prior to updating. Take a look any time! User Meetings/Webinars Your subscription service includes attendance at our bi-annual Industry Application User Meetings and Webinars. Attendance at he User Meetings allow you to meet and discuss your needs with our Support, Programming, Sales and Administration staff. Additionally, you can meet with other like entities to discover new ways to take advantage of ABECAS Insight's technology to improve your business' processes. Webinars allow you to keep up to date with the latest developments, learn how to optimize your use of the software and keep abreast of technology/industry changes. Customization As the economy and the competitive world changes, your needs change as well. Argos Software has become recognized for providing the expertise and technology to help you meet these challenges. We can customize ABECAS Insight, based on your requirements and our knowledge of your industry and related technology, to meet and exceed your customers' expectations. We can help put you on the forefront of your market. As one customer put it. "We selected ABECAS Insight and Argos because you are three years ahead of your competitors in the use of technology as relates to my business". Talk about a competitive edge! |
